Refund policy

Return and Refund Policy

At Hesha's, we take great pride in offering handmade items that are crafted with care and attention to detail. Each piece is carefully tested for quality and undergoes rigorous product testing to ensure it meets the highest standards. As our products are one-of-a-kind, made with love by skilled artisans, we do not accept returns or offer refunds.

We believe in the unique beauty of each item and hope that you will appreciate the craftsmanship and artistry that went into creating it. Please ensure that you are fully satisfied with your purchase before finalizing your order.

Thank you for supporting handmade craftsmanship, and we hope you enjoy your special piece!

You can always contact us for any return question at heshassg1709@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.